MONTREAL, March 28, 2024 – Oral Science confirms its EMS purchasers will proceed to obtain assist concerning integration and upkeep instantly via EMS going ahead. The truth is, as of March 8 2024, EMS requires that each one dental places of work who bought an AIRFLOW® Prophylaxis Grasp, AIRFLOW® One or any associated products via Oral Science, to contact EMS customer support at +1 (800) 367.0367 or [email protected] for questions or issues, and e mail EMS at [email protected] for service authorization, repairs upkeep or troubleshooting.
As per EMS’s directions, Oral Science can’t proceed providing service on EMS products bought via the corporate. Nonetheless, Oral Science’s stock of EMS products will stay out there to buy till full clearance.
« 4 years in the past, Oral Science led the business via our partnership with EMS. At present, we sincerely remorse that EMS ended the connection with us. We perceive the irritation you could expertise surrounding this example. Our Dental Hygiene Specialist Staff is wanting ahead to the continued partnership with main and progressive Canadian dental places of work », commented Daniel Ménard, CEO and co-founder of Oral Science.
For questions, or to share issues concerning these circumstances, please contact Daniel Ménard instantly at [email protected]
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