Oral Science confirms its EMS shoppers will proceed to obtain help concerning integration and upkeep immediately by means of EMS going ahead. In reality, as of March 8 2024, EMS requires that each one dental workplaces who bought an AIRFLOW® Prophylaxis Grasp, AIRFLOW® One or any associated merchandise by means of Oral Science, to contact EMS customer support at +1 (800) 367.0367 or [email protected] for questions or issues, and electronic mail EMS at [email protected] for service authorization, repairs upkeep or troubleshooting.
As per EMS’s directions, Oral Science can not proceed providing service on EMS merchandise bought by means of the corporate. Nonetheless, Oral Science’s stock of EMS merchandise will stay accessible to buy till full clearance.
“4 years in the past, Oral Science led the business by means of our partnership with EMS. As we speak, we sincerely remorse that EMS ended the connection with us. We perceive the irritation chances are you’ll expertise surrounding this case. Our Dental Hygiene Specialist Crew is trying ahead to the continued partnership with main and progressive Canadian dental workplaces,” commented Daniel Ménard, CEO and co-founder of Oral Science.
For questions or to share issues concerning these circumstances, please contact Daniel Ménard immediately at [email protected]
