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HomeHealthShip the Expertise Your Clients Need with a Knowledge-Knowledgeable Hybrid Work Technique

Ship the Expertise Your Clients Need with a Knowledge-Knowledgeable Hybrid Work Technique

Introduction: The Evolution of Hybrid Work

Whereas hybrid work isn’t a brand new idea, it continues to evolve as we collect extra details about worker work preferences and prospects’ office and actual property targets. At Cisco, we leverage the insights gained from our personal hybrid work environments, together with our places of work and collaboration facilities, to form our strategy. On this weblog, we are going to deal with two of our Hybrid Work constructing pillars—supporting hybrid work and digitizing actual property—and the way information performs an important position in optimizing workspaces. The remaining pillars, company sustainability and worker well being and wellness, shall be coated in our subsequent weblog.

Graphic of the four pillars and corresponding data points for our latest Hybrid Work Office transformation in Atlanta
The 4 pillars and corresponding information factors for our newest Hybrid work workplace transformation in Atlanta

Help Hybrid Work: Designing Areas that Matter

Whilst workers return to the workplace post-pandemic, corporations are reconfiguring their actual property portfolios to align with their return-to-work methods. Cisco has been proactive in reimagining the office by investing in collaborative hubs and, in some circumstances, downsizing workplace areas to prioritize different areas.

Toronto & Chicago

Our hybrid work journey started with the design of an innovation middle in Toronto, aimed toward inspiring innovation and funding in Digital Transformation. This workplace, though constructed earlier than the pandemic, marks a few of our first steps in creating good and collaborative workspaces. By leveraging a single converged community powered by Energy over Ethernet (PoE) know-how, we linked folks, processes, and information, enhancing productiveness and optimizing vitality utilization. Over time, we made changes to the area primarily based on insights gathered, together with downsizing the general floorplate. Right this moment, the Toronto workplace serves as a studio to teach folks on the hybrid work journey.

In Chicago, our workplace structure was designed to accommodate a pre-pandemic work setting, with workers spending extra time within the workplace. Nearly all of the structure was devoted to “me” areas (70%), resembling private places of work and particular person workstations, whereas the remaining portion centered on “we” areas (30%) to foster collaboration. This workplace serves as a showcase for Cisco’s know-how and collaboration gadgets, furthering our hybrid work journey.

Penn1 & Atlanta

All through every these initiatives and our work -from-home experiment in the course of the pandemic, we collected important information to tell our future area designs. A 2021 Cisco Worker Survey revealed that 81% of our workers most well-liked to work outdoors the workplace for 3 to five days per week, with workplace visits primarily pushed by studying and collaboration wants.

Armed with these beneficial insights, we integrated these findings into our subsequent main workplace transformations, together with PENN1 in NYC and our newest workplace in Atlanta. In these areas, we purposefully designed particular areas resembling scorching desks, huddle rooms, and collaboration areas to align with the recognized traits and utilization patterns of our places of work. Every of those places of work had been meticulously configured with layouts and know-how to boost productiveness and acquire beneficial information for ongoing assist of hybrid work. At each, Penn1 and Atlanta, our dedication to hybrid work is clear within the deliberate discount of area to satisfy workforce capability, utilization of collaboration know-how, video-enabled environments, prioritization of collaboration areas over particular person workstations, and the elimination of private places of work.

The PENN1 workplace follows a 30% “me” area to 70% “we” area ratio, which is the other of what our pre-pandemic places of work had been designed for. With the event of our newest workplace in Atlanta, the ratio of “me” to “we” areas is now 10% to 90%. This clear shift displays our information and observations on how folks now make the most of workplace area. Hybrid work means going to the workplace to collaborate with others, quite than specializing in particular person duties. The alternatives we made in our workplace designs show our dedication to creating environments the place groups can thrive, have interaction in significant studying, collaborate seamlessly, and drive innovation.

Digitize Cisco Actual Property: Leveraging Knowledge for Smarter Workspaces

Constructing on the earlier part, we now discover how information and analytics have formed Cisco’s decision-making course of in creating workspaces that promote collaboration, studying, and productiveness. By harnessing insights from varied sources, we have now been capable of optimize the bodily setting to align with worker wants and preferences. Listed here are a couple of examples of how information and analytics have guided our hybrid work strategy.

Cisco Video Finish Factors

Analyzing information from Cisco Video Finish Factors revealed that the common assembly dimension consisted of three.7 in-person members and a couple of.5 distant members. Armed with this data, we deliberately designed small collaboration rooms, quiet areas, and huddle rooms that cater to smaller teams. This strategy fosters frequent and efficient collaboration inside a extra intimate setting.

Cisco Areas

Cisco Areas is the core of our Hybrid Work technique, appearing as the inspiration that brings every little thing collectively. It transforms flat ground plans into dynamic and interactive 3D maps, serving to us to higher perceive and strategize for area utilization. We repeatedly acquire information across the clock from our collaboration gadgets, networking gadgets, and third-party gadgets, enabling us to realize beneficial insights in actual time. This information empowers us to make knowledgeable choices throughout the numerous areas of area design, security, sustainability, and worker well being and wellness. Whether or not it’s reimagining the structure of a room or serving to services know what rooms to scrub primarily based on occupancy, this information offers us with the insights drive an impactful and knowledgeable hybrid work apply.

Room Design

Image of Penn1’s Innovation Suite, frequently occupied by teams for collaboration and brainstorming
Penn1’s Innovation Suite, incessantly occupied by groups for collaboration and brainstorming

By using information from Cisco Areas, we recognized a preferred room structure at Penn1—a semi-open area with a high-top bar, low-profile seating, and restricted energy shops. This configuration unexpectedly grew to become a most well-liked spot for workers, encouraging centered collaboration and decreasing distractions. Analyzing room utilization information by means of Cisco Areas allowed us to acknowledge the demand for such areas, main us to implement comparable designs in our newest workplace in Atlanta.

Worker Knowledge

Business requirements revealed that workers usually go to the workplace to study, collaborate, and socialize. This data vastly influenced our area design, leading to devoted areas at Penn1 and Atlanta that cater to those features. From giant, linked rooms for coaching and workshops to smaller breakout rooms for collaboration, our areas are purposefully designed to assist these actions primarily based on worker information.

By leveraging the ability of information and analytics, Cisco has made knowledgeable choices about area utilization, room design, and assembly configurations. This optimization not solely enhances the bodily setting but additionally ensures that our areas align with the wants and preferences of our workers, facilitating a seamless transition into the hybrid work mannequin.

You Can Be Subsequent: Translating Knowledge into Motion

Now that we have now mentioned how information informs our strategy to hybrid work, it’s possible you’ll be questioning the way to start implementing your data-driven technique. At Cisco, we acknowledge that good buildings and hybrid work environments require a community of trusted companions to design, construct, implement, and iterate — companions similar to you. To get began on growing a data-first strategy to hybrid work, think about the next choices as your subsequent steps:

  1. Schedule a tour: Go to our new places of work in Atlanta or PENN1 in NYC to witness firsthand the data-driven strategy we have now adopted and the way it can profit your prospects. In case you are an present companion, attain out to your Product Advertising Supervisor (PMM) at present.
  2. Digital tour: If an in-person go to isn’t attainable, take a digital tour of PENN1 to preview the capabilities of our good constructing strategy.

Collectively, let’s leverage information to create actionable insights and form the way forward for hybrid work. By creating workspaces that workers need to return to, buildings that present the required information to adapt to altering wants, and environments that foster sustainability and innovation, we will ship the expertise that each prospects and workers want.

Bear in mind, the way forward for work is hybrid, and information is the important thing to unlocking its full potential. Collectively, we will create workspaces that encourage productiveness, collaboration, and success. Let’s embrace the ability of information and embark on this thrilling journey towards a extra linked, good, and versatile work setting.

Coming Quickly: Sustainability & Worker Wellness

In our subsequent weblog, we are going to delve into the remaining two pillars—company sustainability and worker well being and wellness—and discover how information informs our strategy in these areas. Keep tuned for extra insights on how Cisco is main the best way in delivering a data-informed hybrid work technique.



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