Katherine Marten, RDH, shares her expertise with VoiceWorks, the light-weight wi-fi headset that permits dental hygienists to verbally transcribe pocket depths, recession, bleeding, mobility, giant restorations (i.e. bridges, crowns) and permits dental professionals to solely give attention to affected person schooling, whereas additionally maintaining them actively engaged all through their remedy:
“I started LifeSmiles Dental Hygiene in 2015, with a imaginative and prescient to offer my shoppers with an enhanced interactive, instructional, and client-centered method to preventive oral care; whereas, additionally providing that “WOW” issue throughout appointments. As a busy mother with three younger kids at house, it was additionally key that I structured my enterprise to make sure a wholesome work-home life steadiness.
As LifeSmiles grew and developed over time, many challenges arose when it got here to working the executive and clerical elements, and charting was one of many major time-consuming points I struggled with. I started investigating choices to streamline this course of and took benefit of Oral Science’s three-month money-back assure with VoiceWorks.
I started integrating VoiceWorks’ headset and software program into my enterprise practices in 2020, and since doing so, this system has change into invaluable, with quite a few advantages for my workplace, my work as a clinician, and my shoppers.
- Saves Time: Charting is accomplished chairside with the voice recognition software program, and with out the necessity for an assistant. There are a lot of shortcut instructions that permit for sooner, simpler, and extra environment friendly charting.
- Elevated Accuracy: VoiceWorks data as you chart; due to this fact, eliminating missed or inaccurate data. The software program shortly data lacking enamel, probing depths, recession, furcation, mobility, bleeding factors, exudate, and enormous restorations reminiscent of crowns, and bridges. Its voice recognition know-how is educated to choose up every supplier’s voice, so it understands what you’re calling out. Background music and shopper conversations don’t influence charting and it repeats the information to make sure it’s precisely recorded.
- Handsfree: VoiceWorks is totally handsfree, stopping cross-contamination or the necessity to take away gloves throughout charting. It may be used underneath a face protect and with an N95 masks. This makes it a breeze to work with throughout shopper appointments.
- Aids in Analysis and Analysis: VoiceWorks makes use of the recorded data you relay, and breaks it down into helpful knowledge, which makes charting far easier and helps with figuring out a dental hygiene analysis. VoiceWorks summarizes pocket depths, recession, furcation, plaque websites bleeding factors into variety of websites famous in addition to percentages, which streamlines setting and evaluating targets.
- Interactive and Academic: I’m a powerful believer that data is energy. I spend fairly a little bit of time educating my shoppers on their current oral well being circumstances and methods to obtain improved outcomes. VoiceWorks has additionally change into a stable useful resource for shopper schooling. As you’re charting, VoiceWorks repeats the information, calling out a warning for probing depths over 4mm and the hazard for probing depths over 5mm alerting the shopper to areas of concern. As soon as charting is full, I can present the shopper their chart and evaluation the dental illness course of and different findings. The chart is visually stimulating and straightforward for shoppers to know and might be printed or emailed for the shopper’s file. They usually touch upon how thorough and academic their appointment is, and the way nobody has ever defined this course of to them on this capability earlier than. Because of the data VoiceWorks offers throughout visits, shoppers return motivated and desirous to see their enchancment.
- Assists With Remedy Acceptance: When shoppers have a greater understanding of their oral well being and the state it’s in, they’ve a greater acceptance of really useful remedy. This not solely helps promote good oral well being for my shoppers but in addition assists with my apply’s backside line.
- Price-effective: Whereas there’s an preliminary funding and a month-to-month payment, the value-add that VoiceWorks offers outweighs these prices. It has helped me to save lots of time, which might be spent specializing in my shoppers, different areas of my apply, or with my household. Purchasers usually remark that they’ve by no means had their oral well being defined to them so nicely, which not solely assists with retention but in addition will increase my shopper base by way of referrals. Plus, it affords that “WOW” issue throughout shopper visits that I envisioned for my apply after I first launched this enterprise.
On the finish of the day, VoiceWorks has been an asset to our workplace. Along with the numerous accolades I’ve listed above, the coaching supplied with the software program was simple, the instruments themselves are user-friendly, and the technical assist supplied with the product is excellent. Together with integrating GBT, shoppers are extra concerned of their appointments and excitedly return to see the progress they’ve made. I extremely suggest VoiceWorks to any dental hygienist or oral healthcare apply.”
To be taught extra about VoiceWorks, go to oralscience.com
